Privacy Policy
This page explains what information creationX receives through the website, why it is used, and where third-party services may be involved.
Who this policy applies to
This policy applies to visitors who browse the English version of the creationX website at creationx.ae, contact us by email or WhatsApp, or submit the website contact form.
What information we receive
Depending on how you interact with the site, we may receive:
- information you type into the contact form, such as your name, email address, company name and message;
- information you send directly by email or WhatsApp;
- technical request data that servers normally process, such as IP address, browser details and request timestamps;
- your privacy preference about whether external media, such as Google Maps, may load on the site.
Why we use that information
We use submitted and technical data only for operational purposes such as:
- replying to project enquiries and arranging follow-up conversations;
- understanding the scope of a requested website, automation or portal project;
- protecting the site against abuse and basic security issues;
- remembering your privacy preference about external media.
What we do not do
- We do not currently run advertising pixels or remarketing tags on the site.
- We do not currently run analytics trackers such as Google Analytics on the site.
- We do not sell personal data.
External services
The site may rely on third-party services in limited cases:
- Google Maps: the map on the contact page is blocked until you allow external media. If you allow it, Google may process your IP address and may set third-party cookies.
- Google Fonts: the site currently requests web fonts from Google to render typography consistently across devices.
- Contact channels: if you contact us through WhatsApp or email, those services process your message under their own terms and privacy rules.
How long information may be kept
We keep enquiry information for as long as reasonably needed to respond, discuss the project, maintain a business record of the conversation, or meet legal and security requirements.
Your choices
- You can decide whether external media such as Google Maps may load on the site.
- You can avoid using the contact form and contact us directly by email instead.
- You can avoid loading the embedded map and use the direct directions link instead.
Contact
For privacy-related questions about this site, contact hello@creationx.ae.